There might be certain cases where you won't be able to view tickets purchased through Ticketmaster's app. Here are a few possible scenarios:
Third-party ticket sales: If you purchased tickets through a third-party website or platform that is not directly integrated with Ticketmaster, then those tickets may not be accessible through the Ticketmaster app. If an artist issues your tickets here is what you should do.
Venue or artist-specific apps: Some stadiums, venues, or artists have their own dedicated apps for ticketing purposes. In such cases, you may need to use the specific app associated with the venue or artist to view your tickets. If an stadium issues your tickets here is what you should do.
Paper tickets or will-call: If you opted for physical paper tickets or will-call pickup instead of mobile tickets, they won't be available in the Ticketmaster app.
Transfer restrictions: Sometimes, certain events or tickets have restrictions on ticket transfers or resale. If the tickets are non-transferable or restricted from being resold, they may not be viewable in the Ticketmaster app.
Is Ticketmaster a third-party seller?
No, Ticketmaster is not typically considered a third-party ticket seller. Ticketmaster is one of the largest and most well-known primary ticketing companies in the world. They act as the official ticket seller for many events, directly working with event organizers and venues to distribute tickets to the public.
As a primary ticketing platform, Ticketmaster sells tickets at face value (the original price set by the event organizers) and charges fees for their services, such as processing fees and convenience charges. They offer a secure and reliable way for event organizers to sell tickets and for customers to purchase them, often through their website or affiliated outlets.
While Ticketmaster may have partnerships or affiliations with other ticket sellers, they are primarily considered the official source for purchasing tickets for events they handle. Third-party sellers, as mentioned earlier, are individuals or companies who buy tickets from the primary seller (like Ticketmaster) and then resell them at potentially higher prices on secondary markets. These secondary markets may include online ticket resellers, ticket brokers, and other ticketing platforms that are not directly affiliated with the event organizers.
What Are Third-Party Ticket Sales?
Third-party ticket sales refer to the process of purchasing event tickets from sources other than the official event organizer or primary ticketing platform. These third-party sellers act as intermediaries, offering tickets for various events, such as concerts, sports games, theater shows, festivals, and other live entertainment.
Third-party ticket sellers can include:
Resellers: Individuals or companies who buy tickets from the primary seller and then resell them at a potentially higher price. The difference in price between the face value (the original price) and the resale price is often referred to as the "markup" or "premium."
Ticket Brokers: These are businesses that specialize in buying and selling event tickets. They may have relationships with primary ticket sellers or access to bulk tickets, which they then sell to consumers at a market-driven price.
Online Marketplaces: Websites or platforms that facilitate the exchange of event tickets between buyers and sellers. Examples include StubHub, SeatGeek, Viagogo, and many others.
Classifieds and Auction Websites: Some people sell tickets on online classifieds platforms or auction websites like Craigslist or eBay.
Scalpers: Informal sellers who often operate around the venue on the day of the event, trying to sell tickets at a premium price, especially for high-demand events.
Third-party ticket sales can offer both advantages and disadvantages to buyers. The benefits include the possibility of finding tickets for sold-out events, obtaining premium seats, or accessing last-minute ticket options. However, there are also risks involved, such as the potential for overpriced tickets, the risk of fraudulent or counterfeit tickets, and sometimes a lack of consumer protections offered by the primary ticket seller.
Buyers should exercise caution when purchasing tickets from third-party sources and to verify the legitimacy of the seller and the tickets before making a transaction. Buying from reputable, well-established ticket resellers and marketplaces can help minimize the risk of encountering issues with tickets.
