Here is an overview of our checkout process experience buying tickets today. Stagecoach and AXS committed 2 acts of fraud. Their checkout process needs to be audited by someone because its a complete scam.
1) We selected a payment plan for 4 tickets and they changed us in FULL $2000.
2) We also had 4 tickets for $429 in our cart and they pulled the rug on this and charged us $459.
In the realm of live entertainment, few events can rival the excitement of a music festival. When it comes to country music enthusiasts, Stagecoach Festival in is an event they eagerly anticipate. However, recent concerns have surfaced regarding the Stagecoach AXS payment plan and allegations of rip-offs and bait-and-switch tactics concerning ticket prices. In this article, we delve into these claims, examining the validity of such accusations.
Understanding Stagecoach AXS Payment Plan
Before we dive into the alleged issues, let's first understand what the Stagecoach AXS payment plan is all about. The payment plan is designed to provide festivalgoers with a convenient way to purchase tickets without the burden of a one-time payment. It allows patrons to spread the cost over several months, making it more accessible for many fans. See above.
Rip-off Claims
Some attendees have expressed their dissatisfaction with the Stagecoach AXS payment plan, citing concerns about hidden fees and unexpected costs. They also argue that the payment plan was not reflected when their credit card was charged. Ticket purchasers were misled by the payment plan that did not work. No confirmation of this plan was ever available during the checkout process.
Bait and Switch Allegations
Another concern raised by festivalgoers is the perceived bait-and-switch tactic regarding ticket prices. Did you see a $429 ticket in the cart only to get it pulled and have to pay $459? Some claim that when they first selected their tickets through the payment plan, the prices appeared reasonable and within their budget. However, as the payment plan progressed, they noticed that the final price they paid was substantially higher than the initial amount they selected.
Transparency and Solutions
In light of these concerns, it's essential for both Stagecoach Festival organizers and AXS, the ticketing platform, to address the transparency issues surrounding the payment plan. Clear and concise communication regarding all fees associated with the payment plan should be made readily available to customers during the purchase process. This will help attendees make informed decisions about their ticket purchases and avoid any surprises down the line.
Additionally, both parties should consider implementing a pricing structure that accurately reflects the total cost from the beginning. This will prevent any bait-and-switch accusations and build trust among festivalgoers.
Customer Service
They also need to improve their horrendous customer service which offered no solutions to the problem. AXS told us there is nothing we can do. This is horrendous customer service.
Conclusion
While the Stagecoach AXS payment plan has undoubtedly made attending the festival more accessible for many fans, there are valid concerns regarding transparency and pricing. It's essential for organizers to take these concerns seriously and work towards a more transparent and customer-friendly ticketing experience. In doing so, they can ensure that the Stagecoach Festival remains a beloved event for country music enthusiasts free from the shadow of rip-off allegations and bait-and-switch tactics.
